To much info

I had been using the app for almost a year all of a sudden they asked me for more info to verify my identity which is weird because I been using it for so long so I send a copy of my id and they are saying they need more info still and when I called they asked me for a social and I said no am not giving you that information and apparently they won’t ok for me to use it with out that info and a utility bill tell me who doesn’t have paperless bills now a day there’s so many apps that you can use just avoid this one

Rosyb208 about Google Pay, v21.5.23